We had a hotel problem before we even arrived. When we emailed to confirm our hotel, we were told that they were overbooked the first night and we would have to stay next door at their sister hotel. Not cool. And we were not happy.
From what we could figure out on TripAdvisor after quite a bit of digging through info on the 2 hotels, this has happened to at least 2 other people. So it sounds to be a bit shady to me. I don't know if it's because we had the cheapest rate and they could get more money out of others (we did get a great deal). Or if it's just because we were the lucky ones who emailed to confirm or what the reason was.
Plus our transfer to the hotel, which was provided by the hotel, never showed up at the airport. He wasn't there when we arrived so we emailed the front desk. They said he was on the way and 15 minutes away. So we waited for 30 and he still wasn't there. 2 hours after our plane touched down, we said screw it, and took a cab to the hotel. We both canvassed the entire international terminal looking for a sign with our name on it and there was no way in the world he was there.
The first night we were put in Gulhane Park Hotel. It was a decent hotel but not our style at all (not as modern as our first choice) and was not quite as nice. I'd say there's better out there.
So we had to pack everything up again to move to hotel #2 the next morning.
Hotellino was our first choice. After our airport incident and the incident with them being full they welcomed us when we came to check-in with glasses of red wine and a plate of fresh fruit. When we were finally able to get to our room on the 2nd day we were greeted with a room much more our style. Beautiful wood floors, much more modern, and a nicer bathroom.
They had a decent breakfast every morning. There was yogurt, juice, cereal, cheese, meats, olives, and fruit. Breakfast is included in the rate. We enjoyed having a glass of wine in the hotel lobby every night. They have free internet so we'd upload our pictures for the day and check on anything we wanted to do the next morning.
Included in our rate was also a half day tour (I think this might be part of the airport pick-up though) and bottled water that was supposed to be in our room. Neither were mentioned. Bottled water was 33 cents down the block and we already had plans to see everything but it just wasn't what was promised.
Summary: great hotel, doesn't live up to it's promises, not worth the hassle. Very unfortunate as we enjoyed our stay there.
1 comment:
Boo to overbooking!
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